Call
+1 111 111 1111
Contact
shop@example.com
Store info

Mon-Fri, 9am-5pm

Directions

1005 Langley St

Victoria, BC V8W 1V7

1005 Langley St

Victoria, BC V8W 1V7

Mon-Fri, 9am-5pm

Privacy Policy

PRIVACY

Steven Alan takes your privacy seriously.

Steven Alan will not sell, trade, or rent your information to anyone.

Steven Alan Online collects personal information when you shop and register with us. This information will be used to inform you of new products, sample sales, or updates on our site.

When you place an order at Steven Alan Online, we ask for your name, email address, phone number, billing address, shipping address, and credit card number. We use this information to fulfill our order and to communicate with you about it.

Steven Alan uses your information for three general purposes: to fulfill the orders and request for certain products and services you placed with us, to contact you about specials and new products and to understand the shopping habits of our customers to better serve them in the future.

Any materials sent to www.stevenalan.com will be considered confidential and will become the property of Steven Alan.

Steven Alan will send personally identifiable information about you to other companies or people when: We have your consent to share the information; We need to send the information to companies who work on behalf of Steven Alan to provide a product or service to you; (eg. Giving the shipping company your address for shipping a merchandise to you)

We DO NOT RELEASE any information about you to other companies. To have your name removed from this list, please send email to remove@stevenalan.com. Please provide us with the exact email address you used to register or to order with us and we will make sure your name and address is removed from the list.

When you visit StevenAlan.com, we do not collect your name, email or any other personal information until you register or place and order with us.

After you place an order at Steven Alan Online, we use your information to process your order. You will receive an email confirmation with FedEx tracking number in it. Occasionally, we may need to contact you by postal mail or email if we have other questions regarding your order.

  • Use of Cookies: Also, like many Websites, we use "cookies." Cookies are pieces of information that a website either transfers to your computer's hard drive or stores temporarily in your computer's memory for record-keeping purposes. We may use cookies for a number of purposes. For example, cookies help us to identify account holders and to optimize their shopping experience. Cookies also allow us to hold selections in a shopping cart when a user leaves this Website without checking out. When you log in at this Website with your username and password, we will assign you a secure session ID. The server then passes your information to you through this secure session ID. Also, we will use cookies to monitor and maintain information about your use of this Website. Cookies are also used to track the identity of the Website you visited immediately prior to visiting this Website; otherwise, we do not track information about your use of other Websites. Most browsers accept cookies automatically. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, we recommend that you leave cookies "turned on" so that we can offer you a better shopping experience on this Website. If you decline to accept cookies, you may not be able to take advantage of or participate in certain features of this Website.

SECURITY

We would like you to have a enjoyable and secure shopping experience at Steven Alan Online; therefore, protecting your credit card information is important to us. We use the 128-bit Secure Socket Layer (SSL) protocol to protect the security of your online order information as it is transmitted to our server. SSL technology encrypts your information to protect it from being deciphered by anyone other than Steven Alan.

To double-check for security, you can tell that the “http” in the web address will be replaced by “https”. Secure pages slow down websites so you will only see this on our checkout pages.